Clear, fair policies, so visits stay easy.

We want every dental experience at High River Dental to meet your standards. Take a moment to read our main policies below, and if anything's unclear, just ask. You can call us at (403) 652-2182 any time during business hours.

Appointments

Keeping track of your scheduled appointment is your responsibility, but we'll help. As a courtesy, we send reminder emails, text messages, or phone calls ahead of every visit.

We kindly ask for two business days' notice to cancel or reschedule. This lets us offer the time to another patient who needs it.

Your privacy

Under the Canadian Personal Privacy Act, we're unable to access specific information from your insurance company about your individual plan. It's your responsibility to know your coverage parameters, annual maximums, frequencies, renewal dates, and any other limitations.

We do offer direct billing (assignment of benefits) where your insurance company accepts it. We're glad to help you understand your plan and provide accurate estimates ahead of any treatment.

Comfortable & on-time visits

We value your time. Appointments start on time and end on time, and after your visit, we'll follow up to make sure everything went the way you'd hoped.

Have a question?

Speak to any of our administration team on the day of your appointment, or call us in advance at (403) 652-2182. We're happy to walk you through anything before you arrive.